Choose the Right Plan
for Your Business
Whether you are a Brand looking to govern your aftersales experience or a Service Partner looking to streamline execution, Support Flow provides the architecture to scale.
Brand Governance Plans
Brand Standards
For emerging brands formalising outsourced service
Consistency across partners
500 executions / month
Brand Protection
For scaling brands protecting CX & cost control
Enforced brand protection
2,500 executions / month
Brand Governance Infrastructure
For global brands governing multi-region networks
Infrastructure-level governance Custom /
Unlimited
Brand Plans:
Features / Plans
Governance
Execution
Customer Experience Control
Visibility & Risk Monitoring
Integrations
Volume
Standard
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Protection
Custom
Service & Network Partner Plans
Outcome
For emerging brands formalising outsourced service
Consistency across partners
500 executions / month
Volume model
For scaling brands protecting CX & cost control
Enforced brand protection
2,500 executions / month
3 Differentiating Capabilities
For global brands governing multi-region networks
Infrastructure-level governance Custom /
Unlimited
Service & Network Partner Plans
Features / Plans
Governance
Execution
Customer Experience Control
Visibility & Risk Monitoring
Integrations
Volume
Standard
Protection
Custom
Best For
Emerging brands formalising outsourced service
Scaling brands protecting customer experience & cost control
Global brands governing multi-region service networks
Primary Outcome
Consistency across partners
Enforced brand protection
Infrastructure-level governance
Governance
Documented Service Programs
Standardised workflows Brand-owned Job ID
Defined required fields
Automated repair/replace rules
Cost approval thresholds
Escalation triggers
Warranty validation logic
Custom policy logic engine
Regional rule variation
Multi-entity governance
Cross-network policy orchestration
Execution
500 workflow executions / month
Structured task routing
Partner-ready workflows
Smart Routing & Logic
Physical Verification required before closure
Built-in Proof of Work (photos, serials, checklists)
Performance-weighted routing
Cross-region execution governance
Network-wide workflow orchestration
Customer Experience Control
Internal visibility only
Automated notifications
Estimate approval before continuation
Support Portal (self-diagnosis)
Customer SLA visibility Integrated booking
Visibility
Basic time-on-task visibility
Cost overview reporting
Breach tracking
Partner scorecards
Exception monitoring
Trend & degradation analysis
Executive governance reporting
Predictive exception modelling
Integrations
Reporting export
Basic ERP sync
Webhook access
Open API suite
Ledger reconciliation
Custom integration architecture
Included Executions
2,500/ month
Additional Volume
£50 per 100
£40 per 100
Clones
Up to 20 clones per month
Categories
Business, Technology
User Limit
1 User
Lottie Animation
3 months
Design Interactions
3 months
Clones
Categories
-
Clones
Up to 20 clones per month
Categories
Business, Technology
User Limit
1 User
Lottie Animation
3 months
Design Interactions
3 months
Clones
Categories
-
Clones
Up to 20 clones per month
Categories
Business, Technology
User Limit
1 User
Lottie Animation
3 months
Design Interactions
3 months
Clones
Categories
-
Best For
Service centres executing brand workflows
Hybrid operators improving margin & control
Large repair networks & global 3PLs
Primary Outcome
Structured participation
Margin visibility & workflow optimisation
Multi-brand infrastructure control
Governance
Follows brand-defined Service Programs
Structured service rules
Own B2C policy rules
Internal SLA definitions
Cross-brand governance visibilityRegional operating logic
Execution
Support Flow access
Job logging & evidence upload
Status updates
Internal workload distribution
Performance-weighted routing
Global workflow standardisation
Customer Experience Control
Brand-controlled communications
Direct customer updates
Estimate approvals
Integrated intake & booking
Self-service workflows
Visibility
Basic operational dashboard
Job status tracking
SLA adherence tracking
Exception monitoring
SLA enforcement dashboards
Exception heatmaps
Performance trend reporting
Integrations
CSV upload & reporting export
Open API suite
Automated reconciliation
Open API suite
Ledger reconciliation
Custom integration architecture
Included Executions
500/ month
Additional Volume
£50 per 100
Clones
Up to 20 clones per month
Categories
Business, Technology
User Limit
1 User
Lottie Animation
3 months
Design Interactions
3 months
Clones
Categories
-
Clones
Up to 20 clones per month
Categories
Business, Technology
User Limit
1 User
Lottie Animation
3 months
Design Interactions
3 months
Clones
Categories
-
Clones
Up to 20 clones per month
Categories
Business, Technology
User Limit
1 User
Lottie Animation
3 months
Design Interactions
3 months
Clones
Categories
-
Starting with Partner Flow is simple, fast, and free.
Governed. Structured. Measurable. Connected.
